Electra Koko Tawa Weld Private Limited Noida's Finest

"I paid the freight of transformer myself Your staff is not committed to sent machine when I machine purchasing your staff committed any fault have come machine our technicians goes there and solve problem It is damaged wire of transfarmer who sent by your team Providing very very poor service after making numerous request complaint during the warranty period we have not received any service from the team & lady Suman the point of contact whom I purchase this machine & very poor review already whose I not seen before purchase this machine found right repaired transformer whose wire very thin replace of new & those are also not working & break wire seems like kabad"

"Bought this product for use in the hills as per the required specifications. I contacted Mr. Kamlesh Joshi regarding an issue, and they mentioned that their team is working on developing a new card to address it. The problem is that during voltage fluctuations, their servo is supposed to protect the equipment, but the product does not support it—resulting in all lights fluctuating. Additionally, their complaint handling is very poor. Until you call them, they don’t respond. I initially trusted the brand as I bought a small servo, but that trust faded quickly after experiencing their level of service. Sachiv Dhawan Automotive Solutions"

"Purchase machine from them after the payment there is a fault in transformer and other parts of the machine within 15 days and there is no replacement and repair of the parts even when the machine is within the warranty period , the company customer care and after sale service is very bad pls don’t buy from them , after making numerous request i send them the faulty transformer for repair but they send it back to me without solving the issue , Suman the point of contact from whom i purchase this machine have a very rude and unapologetic behaviour and didn’t raise any complaint about issue and had taken no responsibility . This is a fraud company pls don’t buy from them . They post their fake good reviews ."

"Very very poor service not attend any problem in warranty"

"KOKO TAWA ELECTRA(Manf. of Mig Welding Machine) --Providing very very poor service. After making numerous requests/complaints during the warranty period, we have not received any service from the team. The customer care lady said JO LIKHNA HAI LIKH DOU, JO KARNA HAI KARA LOU. Actually, they didn't understand the loss of production/ finance, etc. We have been a long-time customer and would like to point out that the company's after-sale service quality is extremely unsatisfactory."